Customer Experience Coordinator

Job description

Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview: The Customer Experience Coordinator supports the Senior Manager of Specialized Selling. The Customer Experience Coordinator executes Customer Experience and Specialized Selling initiatives, working collaboratively with Store Leadership, Customer Experience Selling Support partners, HRBPs, L&L and MCCS partners, Vendors, and Buyers. Additionally, the Coordinator works independently, anticipating departmental needs. Strong interpersonal and organizational skills, along with a proven ability to work in a team environment, are essential. What You Will Do: - Deliver results by maintaining efficient systems and processes. - Assist in responding to vendor inquiries relate...