Format Design and Innovation Manager

Job description

Format Design & Innovation Manager £59,000 to £65,000 plus great benefits (Work level 5) Manchester city centre / Hybrid working (with a minimum of 2 days a week in the office dependent on business needs, and the rest working from home) This role will involve occasional travel to visit stores Shape the future of convenience retail at Co-op At Co-op, we’re redefining how our stores serve customers today while building the formats of tomorrow. As a Format Design & Innovation Manager, you’ll lead the customer-driven, end-to-end innovation agenda across our store estate. You’ll shape customer experience, commercial performance and operational effectiveness across Retail and B2B (business to business) stores, as well as in-store solutions for our quick commerce and partnership channels. This is a rare opportunity to influence both immediate improvements and long-term format strategy, turning insight and innovation into scalable, real-world solutions that improve how our stores look, feel and perform. What you’ll do: - Own the end to end development of future store formats, driving innovation across customer experience, layout, fixtures and operational effectiveness, from concept through...