Customer Lead Coordinator (Hot Inbound Leads)

Job description

Customer Lead Coordinator (Hot Inbound Leads) $42,000 Salary | In-Office | Dallas, TX | Bilingual preferred but not required When customers reach out, you’re the first connection. You answer, qualify, and make sure they get scheduled with the right sales advisor quickly. If you’re organized, responsive, and comfortable on the phone, this role is for you. What You’ll Do: Customers contact us when they’re moving and need help setting up home services. Sales advisors close the deals — you make sure that customers and sales advisors connect. Customers love what we do . We’ve earned thousands of five-star reviews by making the move-in process simple. What a typical day looks like: This is a high-activity coordination role . Expect steady calls, inbound inquiries, and constant communication with the sales team. - Answer inbound calls from customers requesting help with home services - Respond quickly to new lead notifications in the CRM - Schedule conversations between customers and the right sales advisor - Route leads correctly in the system so nothing falls through the cracks - Follow up to make sure scheduled conversations actually happen - Communicate with sales advisors and process...