Operations Support, Showroom

Job description

The Operations Lead & Sales Support plays a key role in supporting the day-to-day operations of the showroom, ensuring operational excellence and consistency while helping deliver a seamless and high-quality customer experience. This role partners closely with store leadership to oversee operational processes, support team performance, and maintain efficient store functionality. The Operations Lead serves as a resource for team members and helps ensure company policies, operational standards, and service expectations are consistently executed. Key Responsibilities: - Support the day-to-day operations of the store, ensuring operational processes, procedures, and company standards are consistently followed. - Maintain strong inventory management practices including receiving shipments, processing service orders, conducting audits, and ensuring product accuracy. - Help ensure the store environment remains organized, clean, and aligned with merchandising and presentation standards. - Support store readiness for promotions, events, and business initiatives. - Provide customer support as needed, assisting with sales, special orders and customer inquiries to help ensure a positive custome...