Account Manager

Job description

About MealSuite MealSuite builds end-to-end foodservice technology for healthcare and senior living organizations. Our mission is to help care teams deliver better dining experiences with less effort. We’re a fast-growing team working on meaningful problems that directly impact patient and resident care. About the Role: Due to rapid growth in new customer acquisitions, our Account Management team will be stretched to cover increasing upsell and cross sell opportunities. This role ensures we capitalize on expansion potential across our existing customer base, both now and as it accelerates in 2025. As an Account Manager, you will manage a portfolio of customers, drive incremental ARR, build growth strategies, and partner cross functionally to execute expansion opportunities that deliver measurable value. What You’ll Do: - Drive expansion revenue across an assigned portfolio by identifying upsell and cross sell opportunities based on usage patterns, operational maturity, and customer needs. - Conduct structured business reviews that highlight value delivered and uncover new opportunities for growth. - Build strategic account plans and maintain relationships with operational and regio...