Manager Post Issue Processing

Job description

We are driven to do more. More for our customers and the financial professionals who offer our products. If you are driven to do more and love the challenge of pursuing more, Athene is your kind of company. You will find we offer more than the basics to create an inclusive and dynamic work environment at our various locations. Purpose: We are seeking an experienced and results-driven Manager to lead within our Post-Issue Processing organization. This leader will play a critical role in driving operational excellence, supporting and executing change initiatives, and enhancing the end-to-end customer experience. This role requires a proven people leader who is comfortable challenging the status quo, collaborating across functions, and delivering measurable improvements in efficiency, quality, and customer outcomes. The ideal candidate brings strong emotional intelligence, exceptional communication skills, and a track record of supporting operational improvements and change initiatives with a relentless focus on the customer. Accountabilities: Key Responsibilities Leadership & Team Development: - Lead, coach, and develop a team of frontline processors through ongoing operational and o...