Senior Application Services Engineer

Job description

The Role As a Senior Application Services Engineer, you will be part of a global support team managing products and applications worldwide. You will work closely with development and architecture teams to consolidate and replace caching systems & message brokers while centralizing logging across the globe. Playing a critical role in strengthening the product lifecycle by ensuring robust application layers and system reliability consolidating over 450 products across +42 business units. You’ll have the opportunity to extend your expertise to harden products, reduce downtime, and enhance overall performance. What You’ll Do: Provide L4 support experience in leading 24x7 on-call support for highly critical customer-facing applications with technical depth in troubleshooting issues quickly and following up with permanent fixes. Support a broad range of technologies Windows/Linux, multi-tier web applications, middleware (web/app servers, infrastructure, containers, message queues, containers, databases, networking) Effectively deploy applications by building automation suites (GitHub, Ansible, semaphore…) Install, configure, and tune middleware applications (sFTP, Apache, Tomcat, IIS, Re...