HR Systems Support Specialist

Job description

You will be responsible for: - Act as a central operational contact for HR systems support, handling requests and incidents via our ticketing system (CARL / ServiceNow) and ensuring timely, high-quality resolution; - Perform operational activities directly in Workday, including standard corrections, adjustments, organizational changes, and access requests in line with defined governance; - Support end users and P&O colleagues by providing clear guidance, structured responses, and reliable first-level system support; - Actively contribute to data quality and data cleansing activities, ensuring Workday remains a reliable and consistent source of HR data; - Identify recurring issues and, as an integral part of the CoE Digital People Processes team, actively contribute to the continuous improvement and stabilization of digital P&O processes; - Support the rollout, stabilization, and documentation of new or enhanced digital HR solutions, contributing to the ongoing expansion of Miele’s HR digital landscape. What we expect: - Experience in HR systems, HR operations, shared services, or application support (Workday experience is a strong plus, but not mandatory); - A structured and reliab...