Call Center Sales Representative

Job description

DEPARTMENT SHIFT: Monday - Friday: 10:20-7pm: Rotating Saturdays (mandatory): 9:00 AM - 1:00 PM MECU CREDIT UNION MECU is a not-for-profit financial institution committed to helping its members and community by offering high quality financial products and services. With more than $1.2 billion in assets and located in historic downtown Baltimore, MD, this not-for-profit financial institution proudly serves more than 100,000 members. MECU is currently searching for our newest team member to join our Call Center as an Account Services Representative (ASR) I. This is a full-time position located in downtown Baltimore, MECU Credit Union subsidizes a portion of parking or MTA. Must successfully complete an electronic assessment. Position Summary: This position is responsible for answering inbound calls and consulting with members about their financial objectives to identify credit needs and provide appropriate loan solutions. Building strong, trusting relationships with new and existing members. Cross selling other Credit Union products and services when appropriate and following up on referrals received. Exercising excellent customer service in all member interactions. Essential Duties...