Associate Customer Success Manager

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. TELUS Health supports the total health and wellbeing of over 70 million lives worldwide through our clinical expertise, global presence, and digital wellbeing platform - delivered through our Integrated Health Solutions. We empower healthier, happier, and more productive employees by combining our award-winning Employee Assistance Program (EAP) with proactive wellness solutions in a digital ecosystem that helps people prevent and manage challenges across family, health, life, money, and work. As an Associate Customer Experience professional, you'll manage a high-volume portfolio of clients - ensuring seamless contract renewals, protecting core EAP offerings, and delivering consistent service excellence across a fast-paced, transacti...