Case Management Assistant II - M-F, 8a-4:30p; rotating weekends & holidays

Job description

Job Details Case Management Assistant II - M-F, 8a-4:30p; rotating weekends & holidays PRIMARY FUNCTION: To support case managers (CM) and social workers (SW) in assisting patients and their families to recognize and utilize internal and external resources to resolve social, emotional, and environmental needs by verifying benefits, obtaining insurance authorizations, calling in referrals and orders to vendors and accurately entering data into clinical information systems. PRINCIPAL DUTIES AND RESPONSIBILITIES: - Provides clerical support to the department - Produces standardized reports, as requested, in a timely and accurate fashion - Maintains accurate, up-to-date documentation in the departmental records - Sets priorities and demonstrates strong sense of urgency - Creates, organizes, and maintains departmental files and forms - Appropriately schedules meetings taking into consideration the subject, urgency, and time needed - Prioritizes and arranges details of patient/family conferences/meetings for department members - Performs audit activities under the supervision of the Managers of Case Management - Meets with case managers (CM) and social workers (SW) on assigned units each...