Senior Project Manager, Implementation

Job description

NikoHealth is a rapidly growing SaaS company transforming how Durable Medical Equipment (DME) and Home Medical Equipment (HME) providers operate. Our innovative, all-in-one platform streamlines business operations, empowering providers to work smarter and more efficiently. We’re seeking a Senior Project Manager to lead complex implementation projects, ensuring successful delivery within scope, on time, and with exceptional outcomes for our customers. In this role, you’ll bring your expertise of SaaS solutions to drive project success, collaborate with cross-functional teams, and optimize processes to deliver value at every stage of the project lifecycle. What You’ll Do: - Lead the end-to-end implementation of NikoHealth platform, ensuring alignment with project goals, timelines, and budget constraints - Work as the key point of contact with our largest customers during their implementation, providing a world class experience by forming trusting relationships, setting expectations, and preventing scope creep or changes during the configuration and validation phases to minimize implementation delays and control costs - Develop and maintain detailed project plans, timelines, and resou...