Patient Liaison

Job description

JOB SUMMARY: Serves as a liaison for patients, family members, and visitors to assist with comfort, communication, health education and resolution of concerns. Follows and adheres to the Ephraim McDowell Health nursing professional practice model if applicable. Performance that accomplishes patient and family centered care as central to practice and a foundation of caring, compassion, competence, communication, collaboration and teamwork. Responsible to participate in shared nursing leadership to accomplish positive outcomes, education, respect, dignity and safety for the patient and their family. Accountable for leadership of self and others. Exhibits the values of F.I.R.S.T. (Friendliness, Innovation, Respect, Service, and Trust). ESSENTIAL FUNCTIONS, DUTIES, AND RESPONSIBILITIES: Competent Associate Serve as a patient advocate. Accountable for problem solving and critical thinking. Knowledgeable of therapies, diagnostic results and products for patient use. Participate in peer review processes when applicable. Use evidenced based practice and pursue new knowledge including but not limited to: Participation in data collection and implementation of research/pilots and creation of...