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Receptionist - Dispatch Coordinator

IICRC · Tampa, Florida, US

Benefits: - Competitive salary - Opportunity for advancement - Paid time off - Training & development Receptionist – Dispatcher SERVPRO of Oldsmar/Westchase,...

Job description

Benefits: Receptionist – Dispatcher SERVPRO of Oldsmar/Westchase, Gainesville West, Alachua County West is hiring a Dispatch Coordinator ! Benefits: ▪ Competitive compensation▪ Paid training▪ Career progression▪ Personal and professional developmentAnd more! As the Dispatch Coordinator you will assist with scheduling a team to the customer’s location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and strive to assist others in their time of need you could thrive in this environment! Key Responsibilities ● Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team● Review and maintain the scheduling software so that appropriate teams are routed accordingly● Perform detailed and accurate data entry● Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications● Collaborate and assist with other departments, as needed Position Requirements ● High school diploma/GED is required● Prior dispatch/receptionist/office experience preferred● Ability to multitask and to remain detail orientated● Kno...