Patient Service Representative - Urology - Murray - Full-Time

Job description

Patient Service Representative - Urology Granger Medical Clinic is seeking a compassionate and motivated Full-Time Patient Services Representative to join our Urology team at our Murray location. The ideal candidate is confident, self-driven, and dedicated to delivering exceptional patient care. As the first point of contact for our patients, the Patient Services Representative plays a vital role in creating a positive experience. This position works closely with patients, physicians, and clinical staff, requiring strong communication and customer service skills. Schedule: 40 hours per week: Knowledge, Skills, and Abilities: - Excellent customer service and communication skills. - Strong organizational and multitasking abilities. - Proficiency in typing and basic computer skills. - Team-oriented with a friendly and professional demeanor. - Ability to read, write, and communicate effectively in English. - Bilingual skills are a plus. Essential Functions and Duties: - Greet patients in a courteous and professional manner. - Answer and direct phone calls efficiently. - Schedule appointments according to established procedures. - Communicate clearly with patients, providers, and staff...