Customer Support Representative (Summer Temporary)

Job description

Stories have the power to make the ordinary extraordinary. They help us think bigger, see beyond ourselves, and deepen our connection with others. As one of the world’s leading audiobook and e-book streaming platforms, Storytel brings unlimited listening to millions of users across 25 markets. We’re at the forefront of digital storytelling, driven by a vision to make the world a more empathetic and creative place. Ready for your next chapter? We’re looking for a Customer Support Representative to join the team in Customer Support over the summer. About the role: We are looking for a Customer Support Representative for a temporary position (June 2026 - August 2026) with English and preferable Danish or Swedish language skills (or any of the other Nordic languages would also be meritable) to assist our customers with incoming inquiries regarding our products and services. You’ll be working as a Customer Support Representative, reporting to the Customer Support Manager. To be successful in this role, you should be an excellent communicator who’s able to earn our customers' trust. You will be in direct contact with the customers through email and social media. You also will be accounta...