PT Video Teller
Pelican State Credit Union · Baton Rouge, Louisiana, US
Video Teller (Remote or On-site) The Video Teller is responsible for assisting members with financial transactions, servicing existing accounts, and building...
Job description
Video Teller (Remote or On-site) The Video Teller is responsible for assisting members with financial transactions, servicing existing accounts, and building member relationships through video conferencing, and interactive video phone calls. The Video Teller maintains thorough knowledge of Credit Union products and services and uses consultative selling to identify cross-sell opportunities. A courteous, professional demeanor, the ability to effectively communicate via email as well as video conference, and a high level of integrity are essential to this role. The selected candidate must be able to support and thrive in a sales and service culture. RESPONSIBILITIES: QUALIFICATIONS: - Process transactions through video transmission via the Interactive Teller Machine (ITM). - Work with multiple software programs concurrently to complete transactions and communicate with multiple members simultaneously. - Exhibit in-depth knowledge of Credit Union products and services while upholding quality service standards, established controls, security procedures, and compliance regulations. - Provide information and referrals to members seeking other services. - Achieve all required performance...