Specialist, Training & Education

Job description

Overview The Training & Education Specialist is responsible for facilitating training support to Service Provider Trainers in locations within the WellBiz company. The scope of practice includes, but is not limited to, body waxing, lash services, skincare, massage therapy, and hair styling. This role supports franchisees and their teams pre- and post-location launch as needed. This position will work in tandem with the Director of Operations and the location Service Provider Trainers to ensure the ongoing training processes are followed in the locations. The Training & Education Specialist will hold virtual training on a regular cadence and will also conduct on- site training in markets throughout their assigned territory. This position will be responsible for disseminating new materials, continuing education, and providing ongoing support to Service Provider Trainers. In addition, this role will also support New Shop/Studio/Salon Openings (NSOs) and newly transferred locations with onsite technical training support and/or site development support tasks, and/or post-opening support and training in conjunction with the New Studio Operations team and the Site Development team. WellBi...