Customer Success Manager, K-12 EdTech

Job description

About Securly Securly is the K-12 market leader in AI-powered student safety and wellness solutions, protecting more than 20 million students across 20,000+ schools globally. Our mission is to create safer, more supportive learning environments by identifying risk earlier, strengthening student wellbeing, and empowering educators with actionable insight. We are consistently recognized for both our impact and our culture — named a Top Place to Work , a Top 40 Most Used EdTech product , and recognized by GSV as one of the world’s most innovative companies in digital learning. Our team reports strong engagement and satisfaction, reflecting a culture that values ownership, collaboration, and meaningful work. Role Overview: As a Customer Success Manager , you will own a portfolio of mid-market K–12 school districts in the Northeast and be accountable for adoption, retention, and renewal across Securly products. This is a high-touch, relationship-driven role where you’ll partner with IT leaders, educators, and administrators to drive meaningful outcomes. You will own customer engagement across onboarding, adoption, renewal, and expansion, working closely with Account Managers to retain a...