Care Connections Scheduling Coordinator

Job description

Care Connections Scheduling Coordinator - ( 260004TZ ) Description Be the First Connection to Care At University Hospitals, our mission is to heal, teach, and discover. Care Connections plays a critical role in that mission by ensuring patients can access care when they need it. As a Scheduling Coordinator I, you will serve as the first point of contact for patients and families across the UH Health System, supporting access to care in a fast‑paced call‑center environment. In this entry‑level role, you will act as a compassionate, trusted partner for those seeking healthcare services by listening with empathy, responding with professionalism, and helping connect each caller to the appropriate appointment or resource. No prior healthcare experience is required. Care Connections provides structured training, tools, and ongoing support to help you succeed. How You’ll Support Our Mission What Helps You Be Successful in This Role - Answer a high volume of inbound calls in a Care Connections call‑center environment, serving patients, families, and caregivers across the UH Health System - Provide compassionate, patient‑centered service by actively listening and understanding each caller’s...