Hybrid Customer Service Representative (m/f/d) with Dutch + German or French
Foundever® B.V. & Co. KG · Berlin, DE
Are you looking for an exciting job that offers you both the flexibility of working from home and the dynamism of an office environment?
Job description
Are you looking for an exciting job that offers you both the flexibility of working from home and the dynamism of an office environment? We are looking for motivated and communicative Dutch-speaking Customer Service Representatives (m/f/d) to support our customer service team for the Dutch-speaking customers of a manufacturer of innovative robotic lawn mowers. If you enjoy working with people, then you've come to the right place! Start: 07.04.2026 | Location: Hybrid (Remote + Berlin-Neukölln) | Weekly hours: 40 h Working hours: Mon - Sat between 08:00 AM and 6:00 PM Salary: Fixed salary 2.409,33 €/month at 40h/week + language bonus 200 €/month + performance bonus up to 200 €/month + w@h bonus 30€/month) Aufgaben: - Supporting our Dutch-speaking customer base by phone, email and chat - Maintaining our customer database and updating all entries - Offering individual solutions for each call - Answering customer inquiries about technical questions (installation) or warranty claims Qualifikation: - Fluency Dutch (C2-level) - additional German or French or English language skills (C1-level) - Excellent customer service expertise - Previous experience in a customer focused or sales enviro...