Shelter Advocate (less than 20 hours/week)

Job description

Description Shelter Advocate: less than 20 hours/week GENERAL STATEMENT OF DUTIES: Provides crisis intervention, empowerment and advocacy to victims of domestic violence in shelter and on the crisis line. This position provides shelter coverage and some clerical duties. ESSENTIAL RESPONSIBILITIES: 1. Provides direct service/advocacy/peer support to victims of domestic violence; maintains client confidentiality; completes client intakes according to shelter policies and procedures. 2. Answers crisis hotline and provides referrals and crisis intervention as needed. 3. Keeps Assistant Director (AD) apprised of all issues, concerns, and behaviors that affect the resident’s case plan, as well as their safety and well-being; reports suspicion of child abuse to AD immediately. 4. Enforces the rule of no physical discipline of children in shelter, which includes being supportive of mothers who are trying to learn non-physical discipline techniques. 5. Creates and maintains an atmosphere of support and assistance for all residents; contacts each resident during your shift to ensure their needs are being met. 6. Maintains the shelter in a clean and orderly manner; assists residents with chor...