Patron Experience Associate - Library To You

Job description

The Division of Public Services supports the mission and vision of the Jefferson County Public Library (JCPL) by creating the essential destination where residents can find just the service, program or material delivered in the way that fits them just right. The Patron Experience Associate provides information to patrons in person, by phone, mail and via electronic means. The Patron Experience Associate performs simple to moderately complex research activities. Advises patrons on appropriate materials. May be a generalist or specialize in services to specific market segments. This position will be in the Library To You segment. Library To You positions require driving library vehicles. A Colorado driver's license is required within 90 days of hire, and a motor vehicle records check will be conducted during the pre-employment screening of the successful candidate. Library To You provides alternative services for patrons who have barriers to accessing the physical location. We offer services and access to resources beyond our traditional buildings. These outreach services include, but are not limited to, Bookmobile, lobby service, mail delivery, and self-service options such as the L...