Senior Manager - Meter & Services

Job description

Job Title: Senior Manager – Meter & Services Location: East Hartford (Meadow St), CT Work type: Office (on-site): The salary range for this position is dependent upon experience and location, ranging from $148,160 to $185,200 . Job Summary: The Manager is responsible for the operational activities of the Customer Charged service program, fitting & meter service departments within the Connecticut Natural Gas (CNG) service territory. The manager ensures a safe and proper response to all gas emergencies and execution of customer-facing work from the meter to the burner tip. The manager will be expected to lead their team to exceed all safety, customer service, emergency response & regulatory compliance goals. Assist in the development and administration of Meter & Service policies, work practices and operating procedures that maximize efficiency, provide revenue protection, and ensure compliance with regulatory requirements, and industry standards. The position holds significant financial accountability, including responsibility for developing and managing a budget and implementing revenue enhancement strategies. The manager is responsible for several regulatory compliance driven prog...