Command Center Dispatcher

Job description

EFFECTIVE DATE : 03/26/2026 FLSA: Exempt JOB TITLE: Command Center Dispatcher DEPARTMENT: Transit Operations REPORTS TO: Superintendent of Operations and Command Center JOB FUNCTION: Dispatches specialized transportation vehicle operations through radio contact with vehicle operators. Responsible for communications through OMNI alert. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Maintains computer-radio communication system by updating computer data as required to provide interface between voice communication and system data. Performs routine analysis checks between voice and data system to insure proper functioning of entire communication system. - Provides field supervisors, dispatchers, and other staff members with information necessary to perform their assigned responsibilities. Assists Reservationist and Scheduler when necessary. - Advises coach operators, through two-way radio system communication, by providing instructions and information regarding scheduling, route changes, etc. - Gathers and submits information on specialized transportation. Records late schedules and instructs operators in procedures to adjust schedules. - Notifies police of accidents and prepares and files a...