Administrator

Job description

Administrator Department: National Grid: Employment Type: Fixed Term Contract: Location: Brunel House, Derby: Description: Administrator - 9 Month FTC: As Utilities Administrator, you will provide support to the Operations Support team to ensure that the Company’s work is effectively coordinated through communication with internal and external customers as well as the management of the business and client database systems. Key Responsibilities: We are looking for someone to: - Provide a front-line telephone service to both internal and external customers - Liaise with Supervisors and sub-contract teams to ensure programmes are delivered ensuring that all the client and operational requirements are met in a professional and efficient manner - Ensure that all the client and operational requirements are met in a professional and efficient manner - Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated - Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time - Ensure the collation, co-ordination a...