IT Support Specialist

Job description

A. Job Responsibilities The IT Support Specialist is responsible for supporting and maintaining Gregory Construction’s internal information technology infrastructure. This role is hands-on and provides day-to-day operational support across all levels of the organization. Responsibilities include administration of networking systems, servers (on-premises and cloud), end-user devices, system access, security controls, software licensing, and internal IT support. The IT Support Specialist works closely with the IT Solutions Manager to maintain reliable, secure, and efficient technology systems while ensuring documented procedures and compliance standards are followed. B. Job Functions Summary of Essential Duties and Responsibilities A. Provide operational support for companywide IT systems and infrastructure. B. Maintain professional conduct and effective communication with all users. C. Manage multiple priorities in a fast-paced environment. D. Work independently while escalating issues as appropriate. E. Promote Gregory Construction’s core values of Safety, Integrity, Communication, Excellence, and Determination. C. Essential Duties and Responsibilities (Other duties may be assigned...