Collections Administrator

Job description

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity: “This is a great opportunity to join our EMEA Collections and Customer Service team, by providing invaluable support to the EMEA Credit & Collections Manager, Accounting teams, and the wider business.” – Collections and Customer Service, Manager. What You’ll Contribute: - Liaising with US-based Revenue Accounting team to ensure all invoices produced in Oracle accounting system are made available for review and distribution to customers. - Distribution of invoices, including uploading invoices/credit memos into online customer portals. - Monitoring and maintaining the team email inbox. - Updating tracking spreadsheets for daily cash receipts. - First line triage/support for invoice revisions, (name/address changes, amending/adding PO numbers and obtaining VAT numbers). - Providing statements of account and copy of invoices to customers. - Providing support to the EMEA Credit & Collections Manager. - Collections responsibility for selected clients - Producing forecasts of expec...