Customer Service Advisor

Job description

Your role What you'll be doing: What We Need: Corpay is currently looking to hire a Customer Service Advisor on a permanent basis within our Allstar Cards division. This position falls under our Corporate Payments line of business and is located in Swindon, UK. In this role, you’ll play a key part in retaining and supporting our customers, delivering an exceptional service experience by managing enquiries with care, confidence, and a strong customer-centric mindset. You’ll take ownership of customer interactions, ensuring expectations are not only met but exceeded through quality, consistency, and attention to detail. In this role you will be reporting to the Customer Operations Team Manager and regularly collaborate with other teams in the business. How We Work: As a Customer Service Advisor, you will be expected to work in an onsite environment. Corpay will set you up for success by providing: Assigned workspace in our Swindon office Company-issued equipment: Formal, hands-on training: Role Responsibilities: Managing inbound telephone and email enquiries with professionalism, clarity, and urgency. Resolving customer queries accurately and efficiently, providing clear advice and e...