Senior Account Manager

Job description

Date Posted: 2026-02-19 Country: Canada Location: LOC13037 51 Raddall Ave Suite 7,Dartmouth,Nova Scotia,B3B 1T6,Canada Otis Elevator Company is searching for a highly motivated Account Manager responsible for territory sales, margin growth & customer satisfaction for all customers within the assigned geography. Essential Responsibilities: - Prospect, build, and maintain customer relationships; achieve or exceed sales objectives; serve as technical sales consultant to customers in the assigned territory. Responsible for both territory sales & margin growth. - Retain and renew current maintenance agreements by improving customer satisfaction via MFA program - Manage and nurture account relationships to drive renewals and repair opportunity - Conduct sales planners and needs assessment to inform account targeting efforts, including expansion within existing installed base and renewal efforts - Assist with customer concern resolution along with Operations, including Service Project Manager and Service Supervisor - Partner with branch business development sales team to identify business development opportunities. - Actively communicate competitive feedback and market dynamics internally...