Director of Enrollment Services

Job description

The Director of Enrollment Services provides strategic leadership and executive oversight of enrollment operations that support students from pre-matriculation through the first several weeks of their initial semester. This role ensures efficient coordination, compliance, accuracy, and continuous improvement of enrollment workflows, including admissions, assessment, financial aid coordination, business services interface, and front-line student support. The Director is responsible for operational readiness, policy compliance, data integrity, service excellence, and institutional alignment to remove barriers to enrollment, improve student yield, and promote persistence. Serving as the senior operational leader for Enrollment Services, the Director collaborates closely with Academic Affairs, Financial Aid, Business Office, Student Affairs, K–14/dual enrollment partners, and executive leadership to ensure a seamless, student-centered, and equity-driven enrollment experience. Major Responsibilities: Strategic Enrollment Leadership: •Develop and implement comprehensive enrollment operations strategies aligned with institutional growth, access, and retention goals. •Provides strategic le...