Technical Support Specialist

Job description

As a Technical Support Specialist at Kitware , you will play a vital role on the Systems Administration team, working closely with teammates in maintaining critical infrastructure used by Kitware's research and development engineers and support staff across a diverse range of projects. In This Position You Will: - Provide support for end-user hardware and software including Windows, Linux, and macOS - Install, configure, and update software in accordance with policies and security requirements - Manage user accounts including account creation, modification, and deactivation - Support regulated and customer-sponsored computing environments, including environments subject to security clearance, as needed - Handle support requests submitted via the helpdesk system - Maintain hardware inventory, including ordering of equipment - Act as liaison to outside vendors such as Dell and Apple, and coordinate/assist with service calls - Advise on future hardware and software needs - Other related support duties as necessary Required Qualifications: - Due to contractual requirements, U.S. citizenship is required, along with the willingness and ability to obtain, use, and maintain a TS/SCI securi...