Product Manager - Payments and Refund Processing

Job description

About Ensek Ensek builds the cloud‑native SaaS software that’s transforming how energy retailers operate, innovate and manage at scale. We help retailers lower operating costs, improve billing accuracy for consumers, and enhance customer experience through automation and AI‑driven insight, all underpinned by modern, cloud‑native architecture. Ensek is at an exciting inflection point as we scale at pace towards new international horizons. If you’re driven by solving complex, real‑world problems and want to build modern technology that accelerates the global energy transition, you’ll feel right at home with us. Position Summary: Reporting to the Head of Payments, Risk and Collections, the Payments & Refund Processing Product Manager will own the full payment processing lifecycle. This includes all credit and debit transactions in our large portfolio of payment methods, mechanisms and channels. You will be making autonomous product decisions grounded in user insight, data, and commercial awareness. You'll bring together engineering, commercial, design, and customer teams — bridging the gaps to ensure what gets built actually solves the right problems. You bring strategic thinking to y...