Parking Attendant

Job description

Parkingeye’s Customer Service Team provide a professional, best-in-class service to all our customers, whether internal, client or external. The Parking Attendant will support company operations by providing effective parking enforcement, customer service and marshalling activity on client sites as required. You’ll manage patrolling of the car park(s) to ensure the terms and conditions are being adhered to and be first point of contact for customer parking support and technical queries. To succeed in this role, you need to be positive, resilient, a confident communicator and promote our blend values at every opportunity. KEY DUTIES & RESPONSIBILITIES: - Provide customer service and parking related guidance to car park users whilst enforcing the clients parking policy - Proactively patrol the car park(s) to enforce and advise on parking restrictions as required - Issue Parking Charge Notices in accordance with the appropriate legislation and code of practice. - Proactively identify signage/equipment issues which require investigation and provide first line maintenance - Professionally manage challenging conversations with car park users - Take a proactive approach in managing traffi...