Front Desk Associate - Full-Time (Springfield, PA)

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary: The Front Desk Associate role is an opportunity for the right candidate to apply his or her professional and personal skills by engaging with families to provide a welcoming, First-class Experience. In addition to being organized and able to multi-task, this role requires a responsible dynamic individual to carry out all front desk functions and manage administrative tasks for the medical team aligning with the mission, vision, values, and culture of PM. Description: Job Summary: To perform this job successfully and provide our families with a First-class Experience that is Efficient and Accurate , an individual must be able to carry out each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Greets families professionally both in person and on the phone. Answers patient/family questions to the best of his or her ability and/or seeks clarification and instruction when needed Accesses empathy and active listening in difficult interpersonal sit...