Field Account Manager - Charleston/Columbia/Greenville (SC)
Auctane · Columbia, South Carolina, US
About us At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it pos...
Job description
About us At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe. The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart. Our values: Win as One. Delight Customers. Deliver Great Outcomes. About the role: As a Field Account Manager (FAM) , you will serve as a software sales expert within a defined territory. You will own a transactional book of business, focusing specifically on software adoption, advanced feature utilization, and revenue expansion across our established merchant base. This is a field-based, customer-facing role that requires regular in-person engagement to drive software retention and expansion. You will be responsible for consi...