Patient Access Representative * $1,000 Sign-On Bonus *

Job description

POSITION SUMMARY: Fulfills all patient access functionalities including, but not limited to patient registration (in both outpatient and emergency settings), inpatient, outpatient, and physician practice appointment scheduling; accurate patient identification and recording of patient demographic and insurance information, admissions, and verification and monitoring of insurance authorizations. Provides excellent customer service skills and attention to detail. Interviews patients or their representatives in order to obtain information necessary for high-quality fulfillment of duties listed above. Collaborates and works as a team with inpatient, outpatient, and physician practice staff. Demonstrates the ability to learn and operate within multiple different IT systems and programs. Exhibits effective communication skills providing for effective delivery of important information and shows competence in telecommunications. Displays professionalism and a friendly demeanor to create an environment of customer service and hospitality. Demonstrates compassion and a composed demeanor when working with patients experiencing varying degrees of clinical acuity. Coverage on all shifts and at a...