Supervisor, HR Service Center (WMHS)

Job description

Stericycle is now part of WM. To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release. I. Job Summary: Supervise operations of a centralized function that provides HR services in a service center or shared services environment. Will maintain supervisory responsibility along a single service line that will include one of the following: Tier I People Support, Leave Administration, Talent Acquisition Administration and Onboarding, and Sales Compensation Administration. II. Essential Duties and Responsibilities: III. Qualifications- Must live and work in the US. - Evaluates and anticipates work volume and assign/distributes work among the staff accordingly. - Serves as an escalation point for difficult cases and service complaints that cannot be resolved by a team member. - Coaches, trains and motivates staff to maximize their potential and performance. - Interprets and communicates direction and goals for department. - Sets achievable goals that are linked to the objectives of the organization. - Adheres to all internal WM policy and external laws/regulations as related to Employee Records Administration. - Assists with internal and external audit proc...