Associate - DataOps

Job description

About this role O wn advanced operational support and stability for enterprise data platforms, acting as the primary L2/L3 interface for ETL/ELT pipelines, orchestration, observability, and Snowflake workloads . The role bridges execution and engineering, with accountability for incident resolution, platform reliability, and operational improvement . Key Responsibilities: Own L 1 /L 2 operational support for production data platforms, including data lakes, streaming pipelines, and Snowflake-based analytics . Diagnose and resolve complex failures in ETL/ELT pipelines and orchestration frameworks , partnering with engineering where required . Actively manage incidents, including impact assessment, remediation coordination, and post incident documentation. Improve monitoring, alerting, and observability coverage , identifying gaps and driving instrumentation enhancements. Support onboarding of new pipelines and data products by validating operational readiness, scalability, and reliability. Analyze recurring incidents and data quality issues, contributing to root cause analysis (RCA) and long term remediation. Mentor analysts through guidance on operational best practices, troubleshoo...