Senior Product Manager, Credit Cards

Job description

Job Description: Note: Fidelity will not provide immigration sponsorship for this position. The Role: Are you a self-starter and committed to delivering results? Do you enjoy delighting customers with outstanding customer solutions! We are seeking a results-focused and motivated associate who flourishes with working with internal and external teams to deliver outstanding Credit Card products and services. Key responsibilities can include: The Expertise and Skills You Bring - Understanding the needs and problems of our customers, by partnering with our customer research team to conduct surveys, interviews, and focus group - Evaluating the competitive landscape to understand potential differentiation - Driving and supporting key aspects of the development life cycle, including requirements, UX design, API development, testing of end to end customer experiences - Performing business testing on new functionality, operational processes, and end user experience. Also, participates in/leading readiness and rollout activities related to production releases. - Navigate multiple partners and processes to simplify communications and client engagement experiences while maintaining compliance a...