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Manager Business Quality & Improvement

Delta Dental · Camp Hill, Pennsylvania, US

Hybrid to any office location. The Manager Business Quality & Improvement plays a pivotal role in driving quality outcomes and ensuring access to quality car...

Job description

Hybrid to any office location. The Manager Business Quality & Improvement plays a pivotal role in driving quality outcomes and ensuring access to quality care within the organization. This position oversees the development and implementation of quality strategies, leads a team dedicated to evaluating and enhancing quality outcomes, and collaborates with stakeholders across the enterprise to drive continuous improvement initiatives rooted in quality. The Manager serves as a trusted partner, guiding the identification of opportunities for improvement and providing recommendations to enterprise stakeholders to support strategic objectives. - Develop and align quality strategies with strategic priorities of the organization. - Lead, mentor, and manage a team of quality professionals in identifying and prioritizing functional quality maturity and transactional process improvement efforts based on business needs. - Establish team priorities and guide the identification of new improvement opportunities. - Lead and manage team to monitor, analyze, and report on quality data to identify trends, potential issues, and risks. Oversee the sharing of insights and learnings, and contribute to the...