Senior Customer Service
Nick Scali · Wetherill Park, New South Wales, AU
Company Description As market leaders and experts in luxury furniture design, we take pride in our commitment to quality and innovation. For over 60 years, N...
Job description
Company Description As market leaders and experts in luxury furniture design, we take pride in our commitment to quality and innovation. For over 60 years, Nick Scali has been a nationally recognized household name in the Australian furniture industry. Following our acquisition of Plush Sofas in late 2021, we now operate over 111 showrooms across Australia and New Zealand, with exciting plans for further expansion in 2025. Join an iconic Australian retail organization and be part of an international ASX-listed company that values career development in a supportive team environment. What We Offer: - Flexible working models available, ranging from 2 to 5 days a week, promoting work-life balance. - Competitive salary - Continuous training and career development opportunities. - A supportive team environment that values innovation and improvement. Job Description: Are you passionate about delivering top-notch customer service? Do you have a knack for resolving complex issues? If so, we have the perfect opportunity for you! As our Customer Service & Warranty Escalations Team Member, you will liaise with customers and other departments, investigating, researching and assessing warranty c...