Ocean Freight Export Operation Executive

Job description

We are looking for an experienced and detail-oriented Ocean Freight Export Operation Executive to join our Ocean Freight team. In this role, you will be responsible for managing end-to-end export operation processes, coordinating with customers, carriers, overseas agents and internal departments while ensuring smooth and efficient shipment execution. Your Responsibilities: - Manage and coordinate end-to-end ocean freight export operation processes. - Follow up shipment workflows and ensure operations are completed accurately and on time. - Communicate with customers, shipping lines, overseas agents, customs brokers and internal departments throughout the shipment cycle. - Prepare and control shipping documents including bill of lading, invoices and operational files. - Review loading instructions and coordinate shipment arrangements with carriers and agents. - Monitor customer accounts together with finance teams before document release. - Ensure operational data and shipment details are entered into the system completely and accurately. - Prepare weekly/monthly operational and profitability reports. - Support customer satisfaction by providing fast and effective solutions to opera...