Technical Solution Analyst I

Job description

Are you a problem solver who enjoys troubleshooting and investigation? If you are a recent graduate looking to start your career in IT, this is an exciting opportunity to grow in a dynamic, fast-paced environment. At Oracle Health, we are committed to creating a human-centric healthcare experience powered by unified global data. Our solutions connect clinical, operational, and financial systems to improve outcomes, reduce costs, and support better decision-making across the healthcare ecosystem. As a Technical Solution Analyst I, you will join the International Support team, where you will provide functional and technical support to clients, investigate and resolve incidents, and collaborate with cross-functional teams. To succeed in this role, you should have a bachelor’s degree in IT, Healthcare, or a related field (or equivalent experience), strong SQL skills, and fluency in English. - Provide incident resolution and application maintenance - Perform troubleshooting investigations in front-end and back-end applications - Own, troubleshoot, and document investigations and resolution of incidents and complex cases - Communicate with clients to explain next steps and resolutions -...