Customer Experience Specialist

Job description

Description Customer Experience Specialist  Salary range up to $50,000 + Commissions based on experience Corporate Headquarters: 485 Half Day Rd. Ste 100 Buffalo Grove, IL 60089: ***This is a 100% onsite position, full-time located in Buffalo Grove, IL.*** Summary: This is an in-office position responsible for ensuring that each touchpoint across the customer journey is engaging, efficient, and effective to bridge the gap between the customer and our brand. This position is a sales focused, revenue producing opportunity FOR ALMA. The main goal of the Customer Experience is to renew our service contracts and retain our customers FOR LIFE. We are looking for a highly motivated, sales minded relationship builder, who is hungry to go above and beyond. Do you make the extra calls each day to exceed your goals? If yes, then this may be the position for you! Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Making a minimum of 50 outbound calls pers day - Generate sales for service contracts, billable service, PM’s, service parts, etc. - Uncovering new sales via installed customer base through calling,...