Honda Service Advisor

Job description

Norm Reeves Dealerships is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern California, Texas, and Florida. With a history dating back to 1963, our group has established a reputation for innovation, integrity, and customer-centric services. We are expanding rapidly and are looking for talented individuals that are eager to grow their careers while the company continues to expand! Location : West Covina, CA (Onsite) | Type : Full Time | Compensation Range: $60,000 - $150,000 As our Service Advisor, you’re one of the most important team members at Norm Reeves Honda West Covina. You’re responsible for creating a super Norm Reeves service experience for our guests and using your communication skills to build the bridge between guests and technicians. What You’ll Do: - Greet guests as they arrive in the Service drive - Advising customers on maintenance and repair options, including upselling additional services when appropriate - Preparing accurate service estimates and quotes for customers, ensuring clarity on costs and timelines - Collaborating with the service technicians to relay customer concerns and ensure accurate service executio...