Senior Transportation Delivery Operations Manager

Job description

VETERANS ENCOURAGED TO APPLY!: Shift hours may flex based on business need. Our supply chain team is dedicated to meeting our customers’ needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers’ needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. What you’ll be doing: The Fleet Delivery Operations Manager leads the operation of Staples Delivery Operations by managing and ensuring the timely and complete delivery of all orders. In this role, you will lead and manage towards excellent customer service and customer retention. You will collaborate with the Director of Delivery Operations for preparing and planning strategies to meet the SDO’s daily, weekly, and monthly customer service and financial goals and to develop, refine, implement and administer departmental fleet policies, procedures and systems to provide effective service to all customers and channels at the lowest cost possible. Safety is our utmost prio...