Manager Hotel Operations - Full Time (The Linq LV)

Job description

Providing necessary guidance and leadership to enable the Front Desk & Guest Services staff to meet the goals and objectives set by hotel management Provides training, orientation and necessary levels of authority to guest contact employees that allow quality attention and follow-up to guest needs at a level that will attain targeted Hospitality Total Service scores. Any other tasks/functions assigned by direct supervisor. - Confer with department supervisors to assure maximum customer satisfaction and efficient utilization of manpower. - Resolve guests concerns, taking corrective action as necessary. - Inspects facilities, services and equipment and recommends changes or improvements as necessary. Establishes and administers safety policies and procedures pertaining to the Hotel Department and assures adherence to these policies and procedures. - Maintains close work relationships with other departments managers/supervisors to promote smooth, efficient operations. - Recommend personnel changes in assigned areas, including the hiring, promotion, demotion, and release of staff. - Establishes and maintains required channels of communication. - Promotes a positive work environment tha...