Technical Support

Job description

Technical Support 墨尔本 社招 全职 能源 / 矿产 / 环保 / 农林牧渔 职位描述Responsibilities： 1、Strategic thinking in improvement of Anker's fulfillment and service area, and performing as a lead on more complex field engineering assignments; 2、Perform a variety of engineering assignments involving technical applications in the installation, operation, testing and maintenance of Anker's solar and storage products. 3、Work independently in the field and with R&D Engineers to resolve high-level technical issues, leading the investigation of root cause of for technology applications for complex projects; 4、Lead electrical and electronic troubleshooting and testing of solar and storage products and its components in the field or in the laboratory; 5、Provide feedback to the pre-sales team on possible mechanical and electrical design improvements 6、Interact with customers to explain the technical scope of the products and solutions; 7、Initiate or implement the Field Service procedures for safety troubleshooting, and maintenance; 8、Create training material, and provide high-level technical training to Field Service Engineers. 职位要求Requirements： 1、Bachelor's degree in Electrical Engineering, Mechanical Engineering,...