Restaurant Floor Manager - Eataly Rooftop Restaurant

Job description

Company Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: - EAT authentic Italian food at our restaurants, cafés and to-go counters - SHOP a selection of high-quality Italian, local and homemade products - LEARN through our classes and our team’s product knowledge Job Description: The Restaurant Manager assists the Restaurant General Manager in the day-to-day operations of Eataly’s full-service restaurants. Reports to the Restaurant General Manager and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks. - Supports the Restaurant GM with hiring, assigning, training, evaluating and terminating employees - Documents, investigates, escalates and resolves all employee and guests incidents - Ensures exceptional service standards are consistently met and that activities are carried out effectively - Inspects dining room and storage areas to ensure compliance with health and safety regulations - Estimates front-of-house food and beverage needs, and super...